Refund policy
Last updated: 19 June 2025
Return Window
You may return your item within 7 days of receiving it if the product is unused, unwashed, and in its original packaging.
Eligible Returns
- Incorrect item delivered
- Size mismatch (if not as per size chart)
- Manufacturing defect or damage
How to Request a Return
Contact our support team via WhatsApp or email within 7 days of delivery. Please provide your order number and reason for return.
Refunds
Once your return is approved and received, a refund will be processed within 3 to 5 working days to your original payment method or via bank transfer.
Contact Us
To initiate a return or ask a question, reach out to:
- Email: raahatebrand@gmail.com
- Phone: 0304-6516000